Speak With a Technician
Book a Job Online
Send Us Your Feedback
Refer a Friend
Why choose Total IT Australia?
- Fast same-day service – We’ll get your PC back online quicker.
- 7 Day service – We’re available 7 days a week, and even offer evening appointments.
- Set appointment times – No waiting around all morning or afternoon.
- Deal with the best – Our highly skilled and experienced Technicians are the best in the industry.
- We’re not Geeks! – All of our team are highly skilled professionals. We don’t speak tech jargon and will explain everything to you in plain English.
- We carry parts with us – Our Mobile Technicians carry a wide range of parts with them onsite.
- We guarantee our work – All work completed by our Technicians is guaranteed.
- Convenient payment options – Mobile EFTPOS Facilities allow us to accept VISA, Mastercard and EFTPOS on-site.
Do you service my area?
Our Mobile Computer Repair services are available in Brisbane. We service the entire Greater Brisbane area. Detailed Service Area information can be found on our Service Zones page. Our Remote Repair & Support services are available in Sydney & Melbourne.
How do I book with Total I.T. Australia?
Our friendly technicians are available to take your call 7 days a week. To book an appointment, phone 1300 780 720. You can also Book a Job Online.
How much will your services cost?
We have a simple hourly rate for Mobile Computer Repairs and in most areas no call out fees. There is a minimum booking of one hour, after which you will be billed in half-hour blocks. Our technicians are so efficient they often finish jobs in less than an hour, however they will happily spend the remaining time tuning-up and optimizing your PC. To find out more about our pricing, call us on 1300 780 720 or visit our Pricing page.
How long will it take to resolve my issue?
There are many factors that impact the amount of time required to resolve PC problems, however in most situations our services are completed within the first hour. If your job is going to take longer than one hour to complete, the technician will provide you with an estimate before proceeding past the first hour.
We complete 90% of jobs within the first hour.
Do your technicians speak plain English?
Absolutely! Our technicians are amongst the best in the industry and they won’t baffle you with “technical jargon”. They will explain even the most complicated issues in simple, easy to understand, plain English.
What if the repairs can’t be completed onsite?
It’s very rare, but sometimes our repair services can’t be completed onsite. If your job can’t be completed onsite, the technician will provide you with a written quote for off-site repair work and schedule a return appointment to redeliver your PC back to you. Your PC will be returned to our workshop where our workshop tech’s will keep you up to date throughout the repair process.
Do you sell Hardware & Software?
Our technicians carry an extensive range of hardware and software with them onsite. If there’s something we don’t normally stock, we will happily source the item through our extensive network of suppliers.
Is your work Guaranteed?
Absolutely! We are extremely proud of the quality of service we offer, and we’re so confident in our technicians that all work completed is 100% Guaranteed. If you are not completely satisfied with our service, simply call us on 1300 780 720. We will do everything possible to resolve the issue free of charge.
Haven’t found your question? Contact us now:
